Refund policy

Return and Refund Policy

Because our products are made to order, we do not accept returns or exchanges for incorrect size, color preference, change of mind, or ordering the wrong item.

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery at sassypaws@snoutlawtees.com Include your order number and clear photos of the issue.

After we review the request, we’ll provide a replacement or refund to your original payment method when appropriate. Please don’t send anything back unless we specifically ask you to do so.

Approved refunds are returned to the original payment method. Processing times depend on your bank or payment provider. If your order appears lost or has not arrived, contact us at the same email so we can investigate.

This policy does not limit any consumer rights that apply under applicable law.